Returns & Exchanges
At Full Marks, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange it within 30 days of delivery.
1
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
2
Prepare the Package
Place the unworn items with original tags still attached into the original shipping bag or a secure box.
3
Attach the Label
Download and print your prepaid shipping label from the portal and securely fix it to the outside of your package.
4
Drop Off and Track
Hand your package to the designated courier and keep your tracking receipt; your refund will be processed once the quality check is complete.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing